bd995 Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between you ("User" or "Member") and bd995 regarding the use of the bd995 platform and its services ("Services"). bd995 is an online gaming and betting platform operated for users in Bangladesh.

By accessing our website, registering an account, or using any of our services, you confirm that you have fully read, understood, and agreed to these Terms. If you do not agree with these Terms, please refrain from using our platform.

To fully enjoy bd995's services, you will need to create a personal account. During the registration process, you must follow the guidelines below:

• Each individual may create one account only. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration — name, mobile number, date of birth — must be accurate and truthful.
• To update any information after registering your account, you will need to contact our support team.
• Creating an account using a fake identity, fictitious name, or another person's details is strictly prohibited.
• bd995 may at any time request a national identity card or other documents for account verification.

2.1 Account Verification

To ensure the security of our platform and prevent fraud, bd995 conducts a KYC (Know Your Customer) verification process. You may be required to verify your identity before making a withdrawal or for transactions above a certain amount. Failure to cooperate with this process may result in your account being temporarily suspended.

To be eligible to participate on bd995, users must meet the following conditions:

• You must be at least 21 years of age.
• You must ensure that online gaming activities are not legally prohibited in your area of residence.
• The account must be used for personal purposes only — not for professional or commercial purposes.
• If you have been advised to refrain from gaming due to a mental health condition, you must act accordingly.

bd995 may request a copy of your National Identity Card (NID), birth registration certificate, or passport for age verification. Withdrawal activity may be restricted until verification is complete.

Keeping your account secure is entirely your responsibility. bd995 is committed to protecting the confidentiality of your login details, but you must also follow the guidelines below:

• Keep your password strong and do not share it with anyone.
• Always log out after using a public computer or device.
• If you suspect unauthorized access to your account, notify our support team immediately.
• Allowing a third party to use your account is prohibited.

bd995 will not be held responsible for any financial loss resulting from unauthorized use of your account, unless it is proven that the loss occurred due to a fault on our platform.

5.1 Deposit

Mobile banking and bank services available in Bangladesh can be used to deposit funds into bd995. The approved payment methods are: bKash, Nagad, Rocket, and bank transfer.

• Minimum deposit amount: ৳100 (per method)
• Deposited funds are generally credited to the account within a few minutes.
• You must use a payment method registered in your own name only.
• Depositing funds through a third party is strictly prohibited.

5.2 Withdrawal

Account verification must be completed before making a withdrawal. bd995 ensures a fast withdrawal process.

• Minimum withdrawal amount: ৳800
• Withdrawal processing time: 15 minutes to 2 hours
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be temporarily suspended if fraudulent activity is suspected.

bd995 offers various bonuses and promotional offers for its members. The following conditions apply when using these bonuses:

6.1 Welcome Bonus

• New members can receive up to a 120% bonus of ৳8,000 on their first deposit.
• This bonus applies to the first deposit only.
• A 10x wagering requirement must be met before the bonus can be withdrawn.
• Any attempt to claim bonuses from multiple accounts will result in all associated accounts being cancelled.

6.2 VIP Cashback

The bd995 VIP program has four tiers, each offering weekly cashback:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback

6.3 General Bonus Terms

• bd995 reserves the right to modify or cancel any bonus offer without prior notice.
• If evidence of bonus term violations is found, the bonus and any related winnings may be cancelled.
• Each bonus promotion may have its own expiry period — once expired, the bonus will no longer be usable.

The bd995 platform offers various types of games including slot games, live casino, cricket betting, and card games. The following general rules apply to all games:

• Each game has its own rules, which are displayed in the game interface.
• If a game is interrupted due to a technical error, bd995 will make a decision based on the circumstances.
• In the event of a dispute over a game result, bd995's decision shall be considered final.
• bd995 is not responsible for any loss caused by an internet connection disruption.
• Taking unfair advantage of software errors or bugs is strictly prohibited and will result in account cancellation.

7.1 Betting Limits

Each game has a set minimum and maximum betting limit. bd995 reserves the right to change betting limits for any member. Users can also set their own daily or weekly limits to ensure responsible gaming.

The following activities are strictly prohibited on the bd995 platform:

• Creating multiple accounts to claim bonuses or other benefits.
• Playing games through automated software, bots, or artificial intelligence.
• Engaging in any form of manipulation with the intent to influence game results.
• Using the platform for money laundering or illegal financial activities.
• Placing bets or managing accounts on behalf of a third party.
• Attempting to hack the bd995 system or conducting cyberattacks.
• Creating or maintaining an account using false information.
• Deliberately exploiting bugs or errors on the platform.

bd995 is committed to ensuring responsible gaming. We believe gaming should be a form of entertainment, not a source of financial stress.

• We provide members with the option to set daily, weekly, or monthly deposit limits.
• If signs of gaming addiction appear, you can take a temporary break (cooling off) or request a permanent self-exclusion.
• Age verification procedures are strictly enforced to protect minors from gaming.
• Use our 24/7 live chat service for support.

For more details on responsible gaming, visit our Responsible Gaming page.

10.1 Closure by bd995

bd995 may temporarily suspend or permanently close any account in the following circumstances:

• Violation of any section of these terms and conditions.
• Suspicion of fraud or money laundering.
• Refusal to provide account verification information.
• Account remaining inactive for an extended period (more than 12 months).

10.2 Closure by the User

You may request to close your account at any time. Upon request, our support team will help complete the process. Verified funds may be withdrawn before the account is closed, however any unused bonuses will be forfeited.

All content on the bd995 platform — logos, designs, text, graphics, software, and other materials — is the sole intellectual property of bd995. No license is granted to use any of these materials.

• Copying, distributing, or publishing any content from bd995 without prior permission is prohibited.
• Using bd995's brand name or logo to conduct misleading activities is prohibited.
• Content from third-party game providers falls under their own respective licenses.

To the maximum extent permitted by applicable law, bd995 accepts no liability for the following:

• Losses caused by internet disconnection or technical errors.
• Delayed transactions due to failures by third-party payment providers.
• Financial losses arising from user negligence.
• Natural disasters, cyberattacks, or other uncontrollable events.

In no case shall bd995's maximum liability exceed the total amount deposited by the user within 30 days of the incident.

Protecting your personal information is bd995's priority. We keep all your data secure using SSL encryption. To learn in detail how your information is collected, stored and used, please visit our Privacy Policy page.

In short, bd995 uses your information only to provide services, verify identity, and comply with applicable legal obligations. Your information is not sold or transferred to third parties for commercial purposes.

bd995 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will endeavour to notify members via email or through the platform.

• Continuing to use the platform after updated terms are published will be considered as your acceptance of the revised terms.
• If you do not agree with the changes, you may request to close your account.
• The "Last Updated" date shown at the top of this page indicates the time of the most recent change.

If you have any questions, comments, or complaints regarding these terms and conditions, please contact our support team. We are always ready to provide assistance in Bengali.

After receiving a complaint, we endeavour to respond within the most effective time possible. The fastest response is available via live chat.